George R. Hepworth

Phone: 425 876-0535
13301 SE 79th Pl, A408

Newcastle, WA 98059

e-mail:               ghepworth@gpcdata.com

george_hepworth@hotmail.com

 

Database Developer skills

·         Design/Build/Deploy Relational Databases

o        Table Design — Normalization

o        Functional interface design

·         Rapid Application Development with MS Access^© (versions 2003 to 2013).

o        Specialization—designing, developing, building custom information systems for small businesses such as:

§         Warehouse fulfillment

§         Direct mail and email marketing

§         Cruise ship employee recruitment

§         Elevator consulting service timesheet tracking

o        Access web apps

§         Human Resources Recruiting

§         Pet Sitters Clients and Agents

·         Enterprise Application Development

o        MS SQL Server^© (versions 2000 to 2012).

o        MS Access^© (versions 2003 to 2013).

o        SQL Server Reporting Services (versions 2000 to 2008).

·         Office application automation using VBA

o        Excel charting and reporting

o        Word templates

·         Coding  and development

o        MS Office VBA

o        Access SQL, T-SQL, PL-SQL

o        SQL Server stored procedures

o        Basic SQL Server DBA

o        Basic MS SharePoint

project management AND TRAINING skills

·          Manage database development projects. Planning and requirements gathering, development, implementation, and evaluation. Create and maintain project plan, coordinate and direct other participants' efforts, obtain and allocate resources.

·          Effectively communicate complex information to technical and non-technical associates and customers.

·          Design, develop and deliver on-target training in stand-up presentations and self-study materials.

·          Develop curriculum, teach classes in corporate, university, and public school settings.

 COMMITMENT TO SMALL BUSINESS

·          Owned and operated a successful consulting operation providing information management services to small businesses.

CONTINUING PROFESSIONAL DEVELOPMENT

·          Awardee for Microsoft Most Valuable Professional (MVP) in MS Access-a recognition awarded to individuals who have demonstrated a commitment to the success of the MS Access development platform. 2007 through 2013.

·          Analytic and problem-solving skills.

·          Hold CPCU and ARM designations in the insurance industry.

·          Proficiency in acquiring new technical skills and transferring them to new situations.

 

SUMMARY OF PROFESSIONAL EXPERIENCE

Revenue Operations Reporting Analyst

Davita                                          9/2013 to present

Analyst and report writer retrieving and analyzing data from Oracle data warehouse to support Revenue Operations partners.

Manage Relay Health eligibility verification process using a suite of Access databases and Excel reports.             

 

Senior Developer

Data and Domains              4/2010 to 9/2013

Lead Application Developer on mission critical data management development projects for smaller and moderate-sized business clients and government agencies.

Primary job requirements include:

•              Gathering Requirements through client interviews

•              Creating cost and timeline estimates

•              Developing database applications

 

Senior Development Advisor 

Advisicon, Inc.              5/2008 to 4/2010

Lead Application Developer on mission critical data management development projects for Fortune 500 and local, small business clients and government agencies.

Primary job requirements include:

·          Requirements Gathering

·          Drafting Functional Specifications

·          Drafting Technical Specifications

·          Developing Cost and Timeline Estimates

·          Developing applications

·          Directing and coordinating development team.

Consultant and Contractor              2/2003 to present

 Grover Park Consulting. Database design and development and technical assistance for clients in throughout the US.

 

Grover Park Consulting specializes in rehabilitating owner-built Access^© or Excel^© databases.

 

 

Data Services Manager               January 2005 to 6/2008

(with on-going support through current date)

LTCA, Inc. Design, develop, build, maintain and manage Affinity Group Marketing databases for a large Insurance Brokerage. I built, maintain and operate Affinity Group customer and product databases (using Jet and SQL Server engines). Support peer-to-peer PC network for the office. Our operation tracks mailing and sales results for a team of sales agents.

 

 

Contractor               (9/2004 - 10/2004)

Lively and Partners Consulting Network. Created Internet and Intranet Style Guides for Symetra Financial. Conducted QA and web page analysis for Symetra. Performed BA tasks for small web maintenance projects.

Premera Blue Cross, Mountlake Terrace, WA              4/2001 to 2/2003

Database Analyst II: Designed and developed Business Support Databases for Operations Department. Created and provided End-User Classes and Documentation and provided on-going support as needed.  

Example: Document control database to track assignment and disposition of incoming correspondence, which allowed managers, for the first time, to review performance by individual CSRs/.

 

 Safeco Insurance              6/1987 to 4/2001

Classroom Instruction, Training, and Instructional Design:

Prepared, presented and evaluated classroom instruction and created self-study insurance courses for agents and employees:

·          Basic Insurance Principles Classes.

·          Self-study insurance course content, end-of-course evaluations and Continuing Education Examinations for certification by state Departments of Insurance (e.g. personal auto insurance, commercial property insurance)

·          Writing Workshop for Safeco employees.

·          Web-based training for Human Resource Analysts.

·          Designed and created self-study insurance programs for technical and non-technical adult learners for print- and web-based delivery following ADDIE approach to Instructional Design.

·          Business Analyst for Enterprise Learning Management System

·          Developed Cost-Benefit and Return-on-Investment Analyses and internal marketing documents to support deployment of  ELMS system.

Farmers Insurance Companies              1981 to 1986             

Owned and operated an exclusive insurance agency providing personal and commercial insurance products and services.

 Various Educational Institutions              1978 to1981

English Language Training for Non-Native Speakers of English.

United States Army Security Agency              1969 to 1972             

Cryptanalytic Specialist. (MOS 98B2H). Instructor, USASA Training Center & School, Ft. Devens, MA.  

EDUCATION / CERTIFICATIONS

·                      M.A., Utah State University, Logan, UT, 1978

·                      B.S., Utah State University, Logan, UT, 1974

·                      Associate in Risk Management (ARM), 1998

·                      Chartered Property Casualty Underwriter (CPCU), 1993

·                      Language: Proficient in Spanish 

Publications

·         Professional Access 2013 Programming ISBN: 1118530837, Wrox (August, 2013)

·         Microsoft Access in a SharePoint World ISBN: 9781602980082, Advisicon Press (November, 2011), coauthor with Tim Runcie and Ben Clothier

·         Grover Park George on Access ISBN: 0972425896, Holy Macro! Books (July, 2004)

·         Grover Park George on Access blog.  http://gpgonaccess.blogspot.com

CIVIC AND PROFESSIONAL ACCOMPLISHMENTS

·                      2007—2013 MS MVP for Access Awardee http://mvp.support.microsoft.com/

·                      Administrator and active contributor to Utter Access On-line Access Forums (www.UtterAccess.com)

·                      Chairman, Fund-raising, 1998 - 2002, St. Pius X School's "Fantasy Fest" Carnival. 

·                      Junior Achievement, 1996-2006. As a Junior Achievement volunteer, guest teacher in Economics in the Mountlake Terrace and Lynnwood High Schools.

·                      Business and Marketing Advisory Committee, 2002-2006. Helped define competencies for a new Business and Marketing Field of Study launched during school year 2004-2005 in the Edmonds School District High Schools.

·                      Edmonds School District Tech-Ed Advisory Committee 1997-2002. Provided "real-world" business counsel and assistance to the Mountlake Terrace High School Marketing Department.